Once Paypal/Google Checkout/Amazon Payments/Paymate has sent you a message that they have refunded to your credit card, it will take a few days for the transfer from Paypal/Google Checkout/Amazon Payments/Paymate to your financial institution, which also depends on the financial institution's policy. Normally it takes from 3-7 business days for the money to appear back into your account.

As per your request for a change of address, we are sorry that we are unable to change the shipping address as we can only ship out to the specified shipping address in payment transaction. Please re-order with your new shipping address. Please inform us your new order details and we shall proceed with the order cancellation of the previous order.

Please inform us the watch model number you would like to exchange as we need to check its stock availability.

After you place your order, you will receive e-mails about your order. Please check your emails regularly. 

You can cancel your order within 24 hours after you have placed your order. We appreciate that you could inform us the reason to cancel in your email in order for us to serve you better in your future purchase. We apologise we are not able to accept any cancellation after 24 hours or when the package is shipped. The cancellation period is within 24 hours after you have placed your order.

Please inform us through email regarding your cancellation at Support@BodyingCare.com

(please write "Cancel - Order Number Reference" in your E-mails subject field.)

We will contact you to recommend substitutions and/or ask you for your preferences if any of our product items are out of stock.